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Management Services

1Your investment property offers you the greatest capital return through appreciation.  BPMI feels that it is in your best interest to make sure your home functions properly and that preventative maintenance and repairs are performed in a timely and workmanlike manner.  By protecting your investment, BPMI believes you will get added benefits like higher rental rates, greater tenant satisfaction with less turnover and save money through preventative maintenance vs costly repairs.

  • BPMI does not collect management or administrative fees unless we collect rent.
  • 10% of Monthly Gross Rents collected thereafter.
  • BPMI makes no money until rents are collected.
  • Other terms may be negotiated.  BPMI will customize our services to meet your needs.

BPMI has access to many independent contractors qualified in different areas of home preventative maintenance and repairs.  Our vendors offer us quick response time with excellent emergency service, fair rates and 30-day terms.  Give us the opportunity to make your property our business, and we will manage it like our business depends on it each day.

When honesty counts…..You can count on Bentley Property Management, Inc.

Frequently asked questions about our Property Management Services

1. How do you market my property?

We will put and eye-catching sign on your property giving rental prospects access to our services.  1 out of  4 prospects come to us from signage at the property.  BPMI aggressively markets our vacancies by means that have proven effective, including ads in the print media, internet website, distribution of flyers.  Bentley Property Management, Inc. is located just 5 houses north of the the new “North Carolina Research Campus” with the world’s finest Bio Technology laboratory for cancer research and many other endeavors involving Duke University, UNCC and others.

2. How do you screen applicants?

We require a detailed written application and 2 forms of identification from each adult.  Equifax credit checks will be requested and retained in applicant file.  We will also verify employment and income levels.  No applicant will be approved until all questions are answered to our satisfaction.  Screening costs are the responsibility of the applicant.  Other background checks may be made if negotiated.  A debt-to-income ratio is used to determine qualification of tenants.

3. Who pays for repairs to rental units?

After the move-out inspection, we will determine who is responsible to pay any expenses necessary to bring the property back to renter readiness.  We are allowed by law to charge the resident’s deposit for rent, damages above normal wear and tear, and cleaning.  The property owner is responsible for normal wear and tear costs.  We want you to know that we consider this an important time in the management cycle, and we will protect your interests by making full inspection of the property before and after occupancy.  The owner/client is responsible for all major construction projects and having the unit renter ready when BPMI takes over management of the unit.

4. When will I get my statement and check?

Rent is due on the 1st of each month and past due on the 5th of each month.  As soon as rents are received they are processed and distribution of rent and statement is mailed no later than the 15th of the following month.  This allows processing time for deposits, reporting and for all rents to clear the bank.  Trust account guidelines allow 45 days to process rents and make distribution.  Trust account guidelines allow 30 days to account for and distribute security deposit funds upon termination of tenancy.  Please note that only *available funds will be distributed.  BPMI will make every effort to close each period on the last day of the month with client distributions to follow. We start processing checks on the 10th of the month, and we always send out the funds to owner within the month the funds are paid.

5.  Who handles problems?

Our property manager will take all tenants’ calls.  We talk with the tenant to determine how to proceed.  Many times we solve a problem over the phone.  This is limited 24 hours a day service.  BPMI works with the client to establish a standard operating procedure for handling emergency repairs to investment property.

6. How do you handle Security Deposits?

Security Deposits must be held in an escrow or trust account by law.  This money is held for the tenant until termination of tenancy.  Upon termination of tenancy, BPMI will provide all required accounting of the tenant’s security deposit within the time legally allotted.  If there are damages (other than normal wear and tear) they will be deducted from the security deposit.  Outstanding rent will also be deducted from security deposit before refund is made to vacating tenant.

7. Are your prices competitive?

Our management fees are very competitive.  Inadequate management can have a very high cost.  Through expertise and commitment to excellent service BPMI will work hard to be a valuable asset to your investment.      With Broker/REALTOR, Accountant AAS, NC Licensed General Contractor on staff and Licensed Electricians, Plumbers, Heat & Air Condition Techs and a NC Code Qualified Maintenance Tech committed to servicing our clients we will strive to minimize your expenses while we maintain your investment.

8. What are *available funds?

Cash, money orders or certified payments are available immediately upon deposit in the trust account.  Checks require a 10-day waiting period before they are available to allow time for the check to clear the bank.  Effective October 1, 2008 BPMI no longer accepts personal checks from tenants.

9. Why should I choose BPMI?

Your property is our business and we will manage it like our business depends on it each day.

When Honesty Counts…You can count on Bentley.